Our Store Policies
Welcome and thank you for shopping with Ethyria
Please be patient with us as we are a small company which produces and provides handmade goods. Our order processing and shipping may take up to 3 days. This commitment to hand-built means that we want you to have the best possible product and we strive for ultimate customer satisfaction. Let us know how we are doing...
At the moment, we ship with FedEx and U.S Mail. Please email us if you have any questions or need a different shipping method.
You can reach us @ 413-384-9742 or contact us via email at anytime.
Enjoy your purchase and come again!
We want you to love what you ordered and Ethyria is happy to accept returns of unwashed, unworn, unused, or defective merchandise which is returned within 7 days from the date of purchase.
Don’t forget that all items must be returned in like-new condition with original packaging, hang tags, labels and materials and that customers are responsible for any return shipping costs.
You can send any item back to us at the address below using any traceable shipping method. Be sure your package is insured and prepaid. Once we receive your package, we will promptly exchange or refund as you instruct.
Our return address is:
44989 McKenzie Hwy
Leaburg, OR 97489
Please remember to include your packing list and order number so that we can correctly credit your account.
Any refund will be credited back to your credit card. Please allow one to two weeks from the day you return the merchandise for your account to be credited. Sorry, we cannot accept COD returns.
Please call us at 413-384-9742 should you have any questions.
Ownership of Site Content -- Copyrights, Trademarks and Restrictions on Use
This site and all of the content made available on it, including all merchandise, designs, illustrations, photographs, graphics, articles, text, video and audio, all other copyrightable material, all trademarks, trade names, service marks, logos and domain names, and all other forms of intellectual property (“Content”), are owned by Ethyria Inc. or third parties, and are protected from unauthorized use, copying and dissemination by copyright, trademark, publicity and other laws and international treaties. Ethyria, Inc. grants to you a non-exclusive, limited purpose license to access and view this site, and to print selected pages that appear on this site for your own personal reference and non-commercial use, but not to otherwise use the Content in any manner not expressly authorized in these Terms and Conditions. Nothing contained in these Terms and Conditions may be interpreted to grant to you any other license or right to access or use any of the Content without the prior written consent of Ethyria, Inc. or any third party owner of the Content. UNAUTHORIZED USE, COPYING, REPRODUCTION, MODIFICATION, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, DISTRIBUTING OR DUPLICATING, OR ANY OTHER MISUSE, OF ANY OF THE CONTENT IS STRICTLY PROHIBITED. As a user of this site, you agree not to use the Content for any unlawful purpose, and not to violate Ethyria, Inc's rights, or any third party owner’s rights, in and to the Content.
Establishment and Use of Your Account
Upon completing the registration process and establishing an account with us, you will be responsible for maintaining the confidentiality of your account and your account password, as well as for restricting access to your computer. You agree to accept responsibility for all activity conducted through your account and with your password.
Your Representations and Warranties
By using this site, establishing your account and placing orders for merchandise featured on this site, you are representing and warranting that you are over 18 years of age, that all information that you provide to us is true, accurate and complete, and that you have the authority to provide that information and to place those orders.
Restriction of Use or Termination of Your Account
We reserve the right to restrict use of your account, to suspend or terminate your account, to refuse you service and/or to cancel orders that you submit in our sole discretion.
Shipping Policies and Procedures
Please review our shipping policies and procedures before placing orders for merchandise made available on this site. We will not be liable for any loss, damage, cost or expense related to delays in shipment or delivery of merchandise. The risk of loss of, and title to, all merchandise purchased on this site will pass to you upon our delivery of that merchandise to the carrier selected to deliver it.
Taxes and Duties or Customs Charges
Ethyria, Inc. will collect sales tax on all purchases of merchandise to be shipped to locations within California. Users are responsible for all sales taxes and other taxes, if any, applicable to merchandise shipped to locations outside Oregon. You and/or the recipient will be solely responsible for any duties or customs charges imposed on all purchases of merchandise shipped to locations outside the United States.
Disclaimer of Warranties
YOU UNDERSTAND AND AGREE THAT YOU ARE USING THIS SITE AT YOUR OWN RISK, AND THAT THIS SITE IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. ETHYRIA, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE CONTENT, MERCHANDISE OR SERVICES FEATURED ON THIS SITE.
TO THE FULLEST EXTENT PERMITTED BY LAW, ETHYRIA, INC. DISCLAIMS ALL WARRANTIES WITH RESPECT TO THIS SITE, THE CONTENT, MERCHANDISE OR SERVICES FEATURED, OFFERED AND/OR SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ETHYRIA, INC. DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR RELIABILITY OF THE CONTENT, FEATURED ON THIS SITE, INCLUDING WITHOUT LIMITATION THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, PRICE, INDICATION OF AVAILABILITY, OR OTHER INFORMATION FEATURED ON THIS SITE.
ETHYRIA, INC. DOES NOT WARRANT THAT THIS SITE, THE SERVERS ON WHICH IT RESIDES OR E-MAIL SENT FROM THIS SITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ETHYRIA, INC. WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES.
CERTAIN STATE LAWS DO NOT PERMIT LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSIONS OR LIMITATIONS OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE FOREGOING DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS UNDER APPLICABLE STATE LAWS.
Links to Other Sites
We may provide links on this site to sites operated by other parties for your convenience. Because we have no control over these sites, we cannot take responsibility for their operation or for the content or merchandise featured on or made available through them. You should carefully review the terms and conditions of use and privacy policies associated with these sites before making any use of them, particularly because these sites may make use of your personally identifiable information in ways inconsistent with these Terms and Conditions.
You agree to indemnify and hold harmless Ethyria, Inc., and its directors, officers, employees, contractors and suppliers (“Indemnified Parties”), from and against any and all claims, demands, actions, proceedings and damages, including without limitation reasonable attorneys’ fees and costs, that may be incurred by any of the Indemnified Parties and that arises from or relates to your use of this site.
Governing Law and Disputes
These Terms and Conditions will be governed by and construed in accordance with the laws of the Oregon, without regard to its principles of conflicts of laws. Any dispute arising between us shall be brought before any court located within the state of Oregon, the City of Eugene and Lane County having jurisdiction over such a dispute. By using this site you irrevocably submit to the jurisdiction of the above-mentioned Oregon courts for purposes of resolving any such dispute, and waive any claim or defense of inconvenient forum or lack of personal jurisdiction.
Information Collection and Use
Ethyria, Inc. is the sole owner of all information collected on this site. The information that you supply to us enables us to personalize your experience on this site, to better service your requests, to facilitate our communications with you, and to improve our overall customer service capabilities. The information that we collect from you is used entirely and only by us, except in cases where we use third parties to perform certain functions for us, such as credit card processing, order fulfillment, package delivery or data analysis. In these cases, we provide such third parties with access only to the information that is necessary for them to perform the specific tasks for which they are responsible, and they are not authorized to retain, share, store or that information for any other purpose. We will not share your information with, or sell or rent your information to, any other party for any reason. In the event that we contemplate using your information for any purpose other than those outlined above, we will notify you and provide you with an opportunity to choose not to share your information in the manner contemplated.
Use of Log Files
We may use IP addresses to analyze trends, administer this site, track movement and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Although we offer for sale on this site merchandise that may be suitable for use by children, this site does not otherwise cater to children in any way. These Terms and Conditions do not permit the use of this site by, or the sale of merchandise or services to, persons under 18 years of age, nor do these Terms and Conditions contemplate the collection of information from, or relating to, persons under 18 years of age.
We have incorporated into this site certain features designed to safeguard information that we obtain from you. For example, when you are asked to enter certain sensitive information (such as a credit card number), that information is protected with encryption software.
While we use measures like encryption to protect sensitive information, we also take measures to protect your sensitive information offline. Because our websites are an extension of our retail store, the store and online inventory and customer databases may be linked. Access to such databases is limited to those employees that require access in order to perform specific functions such as billing, order processing, shipping and customer service, and such access is password protected. If you have questions about the security features of this site, you may send an e-mail to Ethyria@gmail.com
We send to all new registrants an e-mail to verify password and username information. Once you have established an account with us, you will occasionally receive information relating to our new merchandise and service offerings, activities at our stores, and other information that may be of interest to you.
Correction/Updating Personal Information
We will continue to make efforts to provide you with simple means by which you may correct, update or remove your personally identifiable information, such as your home address or phone number, from our database. You may do this on this site, by making corrections to the relevant data fields included in your user account, by e-mailing us at Ethyria@ethyria.com or by notifying us by mail:
44989 McKenzie Hwy
Leaburg, OR 97489
Changes to Site and Terms and Conditions
We reserve the right to change or modify all or any portion of this site, including any and all Content, merchandise or services featured on this site, at any time in our sole discretion. Sales prices for merchandise and services are subject to change without notice, and if merchandise or services are listed at an incorrect sales price, we reserve the right to refuse, cancel or limit any orders placed for such merchandise or services at the incorrect price.
We also reserve the right to change or modify all or any portion of these Terms and Conditions at any time in our sole discretion. At times such changes may be necessary to address the addition or discontinuance of merchandise or services offered on this site, technological changes made to this site, changes made to our business procedures or practices, or other factors. More importantly, we will not be obligated to notify you of these changes as and when they are made. Accordingly, it is important that you review these Terms and Conditions regularly. If you disagree with any change that we may make to these Terms and Conditions, your sole recourse is to discontinue your use of this site.
Ethyria, Inc collects customer information solely to improve our customer's shopping experience and to communicate with our customers about our products and services. We collect information such as your name, e-mail and postal address and payment account information that you provide to us when you place an order, or when you participate in a sweepstakes or promotion. Ethyria, Inc may use your information collected online to process and fulfill your order. We also collect e-mail addresses at various locations within the site including when you order from the site so that we can send you any necessary e-mail messages related to your order - such as an order confirmation notices. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience. We also monitor site use and traffic patterns to improve our web site design and the products and services we offer. Ethyria, Inc understands that we must maintain and use customer information responsibly. Ethyria, Inc will not rent or sell your e-mail address for any reason. We do not share any information with third parties except for the purpose of processing payment for products you've ordered and as required by law.
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